Dear Corona's supporter,
Can you help me to deauthorize my old Corona config. in your database? I am trying to install the version 591 and get the following message:
"You are already using this software on another computer... "
But it's the same computer... only reinstalled the OS and Corona...
My login is rockflush@gmail.com
Thank you!
Gabriel
Hi Gabriel,
I'll pass this on but in the meantime can you please fill out a support request form (provided you are a subscriber)?
http://developer.anscamobile.com/forms/support
Peach :)
Hello Gabriel,
I just checked for a support case under "rockflush@gmail", and didn't render any results. Have you submitted a report through our support link as suggested by our Peach?
Reiko.
Hi again Gabriel,
Our support team just sent you specific instructions on how to deauthorize/reauthorize your previous installation. Please complete the steps, and contact our support staff if you have any questions or trouble following them. When you contact our support team, please do a "reply" to the email they sent with the instructions, that way it will be easier and faster to track your case.
Reiko.